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Terms of Service and Privacy Policy

Terms of Service

1. TRAVEL & TAILS, INC ("TravelAndTails.com", "we", "us", or "our") maintains the website located at www.travelandtails.com, which works as a platform that connects Pet owners (Pet Parents) with Pet sitters (Travelers) who are offering their pet sitting and other pet related services in exchange of living accommodation, provided by a Pet Parent to a Traveler through the website TravelAndTails.com (Travel & Tails, T&T, Website).

2. Only users who are 18 or older allowed to use our website. T&T strictly prohibited users under 18. If you accept the website's terms of service, you confirm that you are 18 or older.

3. By accessing this website, you are agreeing to be bound by these Terms of Service, all applicable regulations and laws, and agree that you are responsible for compliance with any applicable local laws. Failure to use the Services in accordance with the Terms may be subject you to criminal and civil penalties. We encourage you to obtain additional information. Please review the Terms carefully.

4. If you do not agree to these Terms, you are prohibited from using or accessing this website.

5. We reserve the right to modify the Terms of Services at any time without notice.

6. You agree that Travel & Tails, Inc is not responsible for information accuracy provided by the website users. We do not warrant that any of the materials on the website are complete and current.

7. All Communication with Third Parties that take place between you and a third party, take solely between you and that third party. You are solely responsible for your interactions with other users of our services. We reserve the right, but have no obligation, to get involved or/and check communication between other users and you. travelandtails.com is not involved in any such communications whatsoever.

We advice our users to communicate via the website. It may help us to assist you better.

8. TRAVEL & TAILS, INC will not be responsible for any damages, expenses, liabilities or harm resulting from your use of our services.

9. By agreeing to these terms of service, you voluntarily give up your right to sue the website or its affiliates.

10. The materials contained in this website are protected by rights of publicity, applicable copyright, intellectual property and trade mark law.

Privacy Policy

Protecting your private information is our priority. The Statement of Privacy applies to the travelandtails.com and Travel & Tails Inc and governs data collection and usage. For the purposes of the Privacy Policy, unless otherwise noted, all references to Travel & Tails Inc include travelandtails.com and Travel & Tails. The Travel & Tails website is a pet sitting services site. By using the Travel & Tails webstie, you consent to the data practices described in the statement. 

Collection of your Personal Information

Travel & Tails may collect personally identifiable information, such as your name. If you purchase Travel & Tails’s products and services, we may collect billing and credit card information. This information is used to complete the purchase transaction. Travel & Tails may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We many gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Travel & Tails. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Travel & Tails website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Travel & Tails’s public message boards, this information may be collected and used by others.

Travel & Tails encourages your to review the privacy statements of websites you choose to link to from Travel & Tails so that you can understand how those websites collect, use and share you information. Travel & Tails is not responsible for the privacy statements or other content on websites outside of the Travel & Tails website.

Use of your Personal Information.

Travel & Tails collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Travel & Tails may also use your personally identifiable information to inform you of other products or services available from Travel & Tails and its affiliates. Travel & Tails may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Travel & Tails does not sell, rent or lease its customer lists to third parties.

Travel & Tails may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provided these services to Travel & Tails, and they are required to maintain the confidentiality of your information.

Travel & Tails will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Travel & Tails or the site; (b) protect and defend the rights or property of Travel & Tails; and, (c) act under exigent circumstances to protect the personal safety of users of Travel & Tails, or the public.

Use of Cookies.

The Travel & Tails website many use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save your time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Travel & Tails pages, or register with Travel & Tails site or services, a cookie helps Travel & Tails to recall your specific information, such as billing addresses, shipping addresses, and so on. When you return to the same Travel & Tails website, the information you previously provided can be retrieved, so you can easily use the Travel & Tails features that you customized.

You have the ability to accept of decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you many not be able to fully experience the interactive features of the Travel & Tails services or websites you visit.

Security of you Personal Information.

Travel & Tails secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen.

Travel & Tails does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your Travel & Tails Account from Third Party Websites

You will be able to connect your Travel & Tails account to third party accounts. BY CONNECTING YOUR TRAVEL & TAILS ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTING SON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You many disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email or Contact Us form.

Opt-Out and Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Travel & Tails by contacting us here:

  • Web page: travelandtails.com/contact-us
  • Email: [email protected]
  • Phone: 415-855-0396

Changes to this Statement

Travel & Tails will occasionally update this Statement of Privacy to reflect company and customer feedback. Travel & Tails encourages you to periodically review this Statement to be informed of how Travel & Tails is protecting your information.

Contact Information

Travel & Tails welcomes your questions or comments regarding this Statement of Privacy. If you believe that Travel and Tails has not adhered to this Statement, please contact Travel & Tails at:

Travel & Tails Inc

1111 W El Camino Real, Ste 109-196

Sunnyvale, California, 94087

Email address:[email protected]

Telephone number: 415-855-0396

Effective of December 5, 2015